FAQ • most common questions

Frequently asked questions about transport and transfers

We have gathered the most important information regarding airport transfers, individual transport, group transport, tours, and additional services. If you don't find an answer here, contact us or send an inquiry online.

FAQ Cichex Transfers

Key answers in one place

This page was created to quickly answer customer questions regarding ride reservations, service scope, transport organization, and contact methods.

Airport transfers

Questions about airport rides to and from the airport

Yes. Transfers to Gdańsk airport, pickups from the airport, and rides to and from various locations in the Tricity area and beyond are served.

Yes. Both transfers to the airport and passenger pickups after arrival with delivery to the specified address are possible.

Yes. You can provide a flight number in the form, which facilitates organizing the pickup and matching the ride to the travel schedule.

Yes. Transport can include pickup from the specified address and direct delivery to the airport or vice versa.

Individual and intercity transport

Questions about private rides and intercity routes

Yes. Individual transport is available for private clients, families, couples, and business guests who expect a private and comfortable ride.

Yes. Intercity rides are also served, e.g., from Gdańsk to Sopot, Gdynia, Elbląg, Słupsk, Toruń, Olsztyn, or Grudziądz.

Yes. Rides can be organized in both directions, depending on the client's needs and available routes.

Yes. The system and ride organization take into account the number of passengers and amount of luggage to select the appropriate vehicle.

Group transport

Questions about group transport, companies, and events

Yes. Group transport is possible for guests, companies, events, weddings, and organized rides.

Yes. Transport for wedding guests and transport related to event organization are also served.

Yes. Employee transport and rides for teams and company guests can be arranged.

Additional Services

Questions about door to door, parcel taxi, and car delivery

It is a ride from the specified address directly to the destination without transfers or additional organization on the client's part.

Yes. Fast transport of documents, small packages, and urgent shipments within Gdańsk and surroundings is possible.

Yes. The car delivery service allows you to safely return your car to the specified address with the help of a driver.

Yes. The service scope can include not only passenger cars but also delivery vehicles and trucks over 3.5T, e.g., to service or base.

Tours

Questions about organized tours from Gdańsk

The service includes round-trip transport and the driver's waiting time on site. It is a convenient way to sightsee without organizing transport yourself.

No. The prices listed cover only transportation and waiting time. Tickets and guides are not included.

Yes. The example routes on the website are just some of the options. Trip details can be arranged individually.

Contact and inquiries

Questions about booking and contact methods

The best way is to use the transfer page and send an inquiry via the form. This is the fastest way to start your booking.

In that case, it’s worth sending an individual inquiry. The absence of a ready route on the site doesn’t mean the service can’t be provided.

Yes. Direct contact is also possible through the contact page.

Do you have another question?

Didn't find the answer? Write to us or send an inquiry

If your question isn’t listed, contact us. We’ll gladly help you choose the right service and arrange trip details.