Cichex Transfers

Mariusz Morzy
NIP: 957-077-04-90
nr telefonu: +48 506-324-870, cichygda@gmail.com

2. Reservation Conditions

2.1. Reservations can be made via the form on the website, email, or by phone.

2.2. Every online reservation and reservation via SMS must be made at least one hour before the service and must be confirmed by a person from CicheX Transfers.

2.3. Departure times are arranged individually and vary for each client due to travel distances, but arrival at the airport is always at least 3 hours before departure.

2.4. Depending on the number of passengers, the ride is provided by a car or a van.

2.5. Each client has the right to free baggage transport in the amount specified by airline regulations (main baggage + hand luggage). Additional baggage and sports equipment can be transported for an extra fee after prior arrangement with the carrier. Transport of a stroller or wheelchair is free of charge, upon prior notification. Ski and hiking equipment must be packed in designated containers so as not to endanger passenger safety or cause vehicle damage.

2.6. Children under 12 years old may use the transfer only under adult supervision; persons aged 13-18 may travel alone provided they have a written authorization issued by a parent or adult guardian.

2.7. Children should be transported in a car seat appropriate to their weight and age. The client may use their own car seat.

2.8. For the transfer, the client must report immediately after passing customs control in the arrivals hall, where the driver will be waiting with a name sign. In case of unforeseen events (especially lost baggage), the client is obliged to notify the carrier of the situation. Without information or contact from the client, the maximum waiting time is 40 minutes from the plane's landing.

2.9. In case of delays, changes, or any problems finding the dedicated driver, please contact +48 506-324-870. Without phone contact from the client, any complaints will not be considered.

2.10. Every vehicle has passenger accident insurance (NNW) during the ride but is not responsible for damages occurring outside the vehicle. The carrier is not liable for baggage.

2.11. Consumption of alcohol and smoking in vehicles is prohibited.

2.12. The carrier has the right to refuse transport or deny boarding if the client:
– does not comply with the transport regulations,
– is under the influence of alcohol or drugs.

2.13. CicheX Transfer is not responsible for damages or delays resulting from:
– incorrect or incomplete flight arrival or departure information,
– traffic disruptions, road checks, bad weather conditions, client delays, or other unforeseen events.

2.14. Reservations can be made no later than 6 hours before the transfer. Later reservations require phone confirmation.

3. Personal Data Protection

3.1. All personal data is protected by the carrier in accordance with the law. The client has the right to access, modify, and delete their personal data.